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The Leading Utility in Mexico, SAPAL will pilot TaKaDu to improve operational efficiency, enhance customer service and reduce water loss.

Mexico: SAPAL, one of the most progressive utilities in Mexico, will pilot the TaKaDu’s Central Event Management (CEM) solution to improve efficiency and reduce water loss. Serving a population of 1.6M people with a network size of 4,750 KM, SAPAL aims to reduce its current NRW (Non-Revenue Water). By implementing TaKaDu’s Central Event Management (CEM) solution and analyzing all their real-time data, SAPAL expects to improve its efficiency and reduce water loss.

“TaKaDu is very active with leading satisfied customers in Latin America and around the globe. In Latin America alone we have customers in Colombia, Chile, Brazil, Peru, and Guyana. We are very excited to have SAPAL join our growing community of CEM users and become our first customer in Mexico” said Udi Geismar, TaKaDu’s VP of Enterprise Solutions. “We are confident that by joining the digital journey with TaKaDu, SAPAL will reduce water loss, improve operational efficiency and customer service”.

TaKaDu offers Central Event Management solutions for water utilities. TaKaDu’s cloud-based service enables utilities to detect, analyze and manage network events and incidents, such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, water quality and more. TaKaDu acts as the central management layer for all network events detected by its own data analytics engine and other external alerting systems (e.g. acoustic loggers, sensor alerts). TaKaDu is integrated with other IT systems (e.g. GIS, work order, CRM, call center and asset management), as well as being part of a comprehensive Smart City solution. Converting raw data into knowledge using big data analytics and algorithms, TaKaDu provides visibility and actionable insights for increased efficiency, water loss reduction and improved customer service. A cloud-based SaaS platform, TaKaDu brings together huge amounts of information in an easy-to-use, flexible and scalable solution. TaKaDu’s IoT solution is operational 24/7 in leading water utilities in 12 countries.

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